Customer information

Payment and shipping

 

Please find information for consumers on shipping costs, delivery times and terms of payment below.
Please conduct our General Terms and Conditions and customer information for further information.

 

The following terms and conditions apply:

Shipping conditions
 

Shipping is possible within Germany and to the countries listed below:

Region 1: Austria, Belgium, Denmark, Netherlands and Luxembourg

Region 2: Czech Republic, France, Hungary, Italy, Poland, Slovakia, Slovenia and United Kingdom

Region 3: Estonia, Finland, Ireland, Latvia, Lithuania, Monaco, Portugal, Spain and Sweden

Region 4: Bulgaria, Croatia, Greece, Liechtenstein, Norway, Romania and Switzerland

 

Shipping costs

(inclusive of legally applicable VAT)

 

Domestic deliveries (Germany):

We charge shipping costs on the basis of the order value (gross order value).

Shipping costs (Germany): 4,95 €
From an order value of 50,00 € onwards, we deliver shipments free of cost.

Delivery time: 1-3 working days

 

Deliveries to foreign countries (region 1-4):

We have a flat-rate delivery fee per order for deliveries to the following countries.

Region 1:  Austria, Belgium, Denmark, Netherlands and Luxembourg
Shipping costs (region 1): 6,95 €
Delivery time (region 1): 1-6 working days
 

Region 2:  Czech Republic, France, Hungary, Italy, Poland, Slovakia, Slovenia and United Kingdom
Shipping costs (region 2): 9,95 €
Delivery time (region 2): 2-8 working days
 

Region 3:  Estonia, Finland, Ireland, Latvia, Lithuania, Monaco, Portugal, Spain and Sweden
Shipping costs (region 3): 14,95 €
Delivery time (region 3): 3-21 working days
 

Region 4:  Bulgaria, Croatia, Greece, Liechtenstein, Norway, Romania and Switzerland
Shipping costs (region 4): 29,95 €
Delivery time (region 4): 3-28 working days

 

Customer pickup
If you choose to pickup your article at our shop, we will inform you initially by email that the product you ordered is ready to be collected. In this case, no shipping costs will be charged.

 

Delivery time
 

Unless otherwise specified in the quote, the delivery of the goods takes place within the period specified above for the respective country from conclusion of the contract (if advance payment is agreed, from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays. If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

 

Minimum order value

The minimum order value is: 12 €.

 

Terms of payment
 

Accepted payment options:

- Prepayment by transfer
- Payment by PayPal
- Payment by invoice
 

Further details on payment

The invoice amount is to be settled at the time of payment on invoice within 14 days.

 

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

 


General Terms and Conditions and customer information